Frequently Asked Questions
How is Septick Fix different from a pumpout?
A pumpout empties the surface level of the tank. The problem returns in months because the sludge keeps building. Septick Fix breaks down the sludge itself — so it never builds up in the first place. One is a temporary cleanup. The other is a permanent fix.
My tank is completely full and overflowing. Can I use Septick Fix?
Not directly. If the tank is overflowing, the powder will wash out with the overflow water. Get the tank emptied once with a pumpout vehicle, then start using Septick Fix every 3 months. After that, you won't need the pumpout vehicle again.
Does it work on old septic tanks?
Yes. Whether your tank is 1 year old or 20, the bacteria work the same way. Older tanks may simply have more sludge to digest, so results may take slightly longer to be visible.
Is it safe for kids, elderly, and pets?
Yes. The bacteria stay inside the septic system. Normal toilet use is completely safe for the whole household.
How do I know which pack size to buy?
Go by people in your house, not tank size. 1 to 4 people → 250g pack 5 to 10 people → 500g pack More than 10 → 500g × 2 or larger pack If unsure, default to 500g. It works for most households.
Why does the pumpout vehicle keep coming back every few months?
Because pumping out only empties the top liquid layer. The sludge layer underneath keeps building. Septick Fix digests that sludge directly, which is why the cycle finally stops.
How quickly will I see results?
The smell starts reducing within 7–10 days. Sludge begins breaking down within 20 days. Full preventive protection settles within 3 months of regular use.
Will it damage my pipes or septic tank?
No. Septick Fix is 100% non-corrosive and safe for PVC, concrete, ceramic, metal, and old septic systems. Many of our customers have tanks that are 15–20 years old.
How often should I use it?
One pack every 3 months. Skipping months allows sludge to slowly rebuild, defeating the purpose.
Can I use harsh toilet cleaners along with Septick Fix?
Avoid them. Bleach, acid cleaners, and strong phenyls kill the beneficial bacteria and reduce effectiveness. Switch to septic-safe toilet cleaners for best results.
What's the shelf life?
Stored in a sealed pack in a cool, dry place, Septick Fix remains effective until the printed expiry date.
Can I order on Amazon, Flipkart, or Meesho?
Yes. WhatsApp 'Hi' to 83002 73221 and we'll send you direct purchase links for Amazon, Flipkart, Meesho, or our website.